Return and Exchange Policy

Return Policy

At Night Need, we want you to be completely satisfied with your purchase. If you receive a damaged or incorrect product, you can request a return within 7 days of delivery by contacting us at support@nightneed.com. The product must be unused, unworn, and in its original condition with original packaging and tags. Once the returned product is received and inspected, eligible refunds will be processed through the original payment method. Rs. 295 delivery charges will be deducted from the refund amount. Products that are used, damaged by the customer, or returned without original packaging may not be eligible for a refund.

Exchange Policy

If you have received the wrong size or need to exchange an eligible product, you can request an exchange within 7 days of delivery by contacting us at support@nightneed.com. The product must be unused, unworn, undamaged, and in its original condition with original packaging and tags. Once your exchange request is approved, our rider will collect the product and the replacement item will be delivered after the returned product has been received and checked. A Rs. 500 exchange delivery charge will apply, covering both pickup and new delivery. Exchange requests outside the 7-day period or for products damaged or used by the customer will not be accepted.