Frequently Asked Questions

Night Need want to make your shopping easy and fun! For just Rs. 199, we deliver all over Pakistan. But here’s the best part: if you spend Rs. 9,999 or more, delivery is free!

If you'd like to exchange your item, simply send your exchange details via WhatsApp to our representative. We’ll arrange for our rider to pick up your return item and deliver your new exchange for just Rs. 350. You can expect it to arrive within 4 to 5 working days. Happy exchanging!

If you’d like to return your parcel, our representative will provide you with the return address. Simply send your parcel to us using any logistics service (like TCS, Post Ex, or Leopard), charges of delievery must be paid by you for return. Once we receive your parcel, we’ll verify it within 2 days, and then refund you through your chosen method—whether it’s EasyPaisa, JazzCash, or a bank account. We make returns easy! Note: Night Need will charge Rs.200 from your total refundable amount For further discusion discuss with our representative.

Night Need provides customer care support from 9 AM to 8 PM.

Discount codes may be available during promotions or special events. Check our website or subscribe to our newsletter for the latest offers.

Yes, you can easily cancel your order! Just reach out to our WhatsApp representative as soon as possible, and if your order hasn't been dispatched from our warehouse yet, we’ll take care of the cancellation for you. Simple and hassle-free!

You can place an order directly on our website. Simply browse our products, add them to your cart, and follow the checkout process.

After your order has shipped, you will receive a tracking number via email. Use this tracking number on our website in Track Order Button shown in navigation to track your shipment.